Student Group Reservations

Reservations must be made at least ten days in advance of your Zoo visit by fax at 817/759-7201. Both a Student Group Reservation and a Guidelines Form must be completed and faxed. Please allow five business days for a receipt of confirmation. If you have not received a confirmation after five business days, please call 817/759-7200.

The Student Group Reservation is complete when the Lead Teacher receives the Fort Worth Zoo Student Group Confirmation Form via fax from the Zoo Education Department.

The Day of Your Zoo Visit

THE ZOO OPENS AT 10 A.M. THE TICKET BOOTH OPENS AT 9:30 A.M. Send the LEAD TEACHER with the Confirmation Form to purchase tickets.

Write the exact number of students, adults and chaperones, including teachers, in the group on the lines provided on the Confirmation Form. Anyone, not included in the count and sold in the initial sale, pays full price.

Payment is made in the form of one school check, money order, cash in large bills or credit card (with photo identification) to the Ticket Booth. The Zoo does not accept purchase orders, multiple checks, temporary or personal checks or large quantities of coins. Do not mail your payment to the Zoo.

Reservation Changes

If your reservation numbers change correct your Student Group Confirmation Form and pay for the actual number on the day of your scheduled visit. There is no need to contact education.

For date changes, please submit by fax, the original confirmation with the new dates written on the confirmation form.

For changes on your lunch order, fax the new number at least 24 hours in advance of your scheduled visit to 817/759-7201 and call 817/759-7420.

No refunds over $20 are given at the Ticket Booth or in the Education Center on the day of your Zoo visit. If your check is over $20 more than the amount due, the refund check is mailed to the school.

Cancellations and/or Date Changes:

Forms

Fort Worth Zoo Student Group Reservation and Guidelines Form

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